[JAISP Tech]

I have found in other sites as well as this site some users have had problems while running Norton 360 Software.

Some of the problems that have happened in interactive sites have been related to embedded FTP software allowing users to upload files such as pictures or other content right on to the server it self. This is primarily used in interactive message boards and such like Beagle World and other high-end interactive sites.

The only result that will relieve your slowness on sites such ad Beagle World and other interactive live media sites is to make some type of exception in your Norton 360 program for that sites domain name. Please make sure you know the site is a safe site before making exceptions to sites that you have not frequented regularly and know are safe.

A tool bar additive for your web browser may also help for security with sites trying to use the interactive web browser link to gain access to your computer. Netcraft has designed a tool bar that will stop these bad sites from loading and give you information about each site while surfing the internet.

This toolbar is great and has saved my read end a few times by stopping bad sites from loading in my web browser. It will also tell you the Risk Rating of a site, when the site was registered, the country the site is located in, and who the net block owner of that site is. You will be able to click on these things to gain more information about the site for your web surfing security. People trying to harm your computer hate those who use services like this.

You can find the Netcraft tool bar by going to http://toolbar.netcraft.com and reading more about it as well as download it if you wish to use it. It is free and I would never tell anyone to use a product I do not use personally or have tried and evaluated. It is safe and a good tool for the internet.

Remember nothing is 100% effective on security over the internet and good judgment should always be used while surfing the internet.

 

[Murphys Dad]

I'm one of the BW members having trouble due to Norton 360 (thanks to Dave's good diagnostic skills!). I have had Norton 360 since February '08 but only recently started having problems with delays (on reply screens coming up, new topic screen coming up, etc.). After not being able to find any way to exclude the BW sites from the firewall, I contacted Norton's live on-line support this morning and it was determined that I needed to install their latest version (it was free because I had an active subscription). The latest version (2.0) has an option to exclude specific websites. It took a very long time to uninstall and install (tech did it by remote access -- a very strange process which required me to give up control -- not something I'm very comfortable with! I am still having the same delays but they are not quite as long. Since I've already paid for a year's subscription, I will just let this run out and then use something else but will definitely download the Netcraft toolbar. Thanks for all your help, Dave!

 

[Murphys Dad]

I had the 360 for a year and it didn't even cross my mind to renew it! Right now I'm on one month trial with NOD32 anti-virus and so far am quite pleased.... if I eventually decide not to go with it, I will buy the 1 year with norton 2008.

I think the 360 is too controlling and all those alerts and warnings it pops up, annoying. It's really not user friendly, just looking for something is the settings menu can drive you up the walls! /forums/images/%%GRAEMLIN_URL%%/exactly.gif

 

[Murphys Dad]

Dave: I can't download the Netcraft toolbar. The website comes up but with errors. When I click on the "download" link, the word "Download" appears but nothing else. I added the website to the Norton firewall exclusion list and then disabled the Norton phishing option. Then rebooted but still can't download it. Any thoughts (aside from ditching the Norton)?

 

[JAISP Tech]

Norton 360 is not a very good product unless you are totally paranoid on the internet, in that case it would be better to not be on the internet.

There is no computer that is totally safe on the internet not even my computers. I have just completed 3 days of restoring my own laptop as it got hammered and I have some of the best protection out there on it.

The way web sites are designed, by demand of the people using them, with the interactive material and complex coding many companies try to limit or classify what is good for you. Norton is just one of those companies. You cant say something to the effect that something bad had happened from this "type" code and then try to force a complete class of code to be taken off the internet. 360 is doing just that.

When I had you go to the other message board yesterday and try that and worked that sparked the code difference. That site has no interactive code what so ever and is pretty basic. The code on that site is 5 years old and no longer a valid interactive code for todays users. Norton thinks everyone should take a step back in time 5 years and be safe however the code running on that site is easier to do bad things if someone wanted to rather then todays programing codes.

I have stopped supporting Norton when their company took over another company and closed them down in steps to dominate on the internet. Sever years ago I predicted what Norton was trying to do and was told I was crazy. Their 360 just proves me correct even after all these years.

Norton is not the best product out there and perhaps one of the most controlling type monitor. It tells you what you wont to do not the other way around. Atguard was a better product and was the one Norton shut down in order to make it where they are today.

 

[Brisen]

Thanks for the info Dave. I use Norton 360 on both my laptop and my desktop, but am only having problems accessing the BW site on my desktop. My laptop is running Vista, while my desktop is running XP, so I'm not sure if that makes any difference. Maybe Vista and 360 interact better together?

Anyway, I'm off to install the toolbar on my desktop and hopefully that will solve the problem.

BTW...I would NEVER have purchased a year's subscription of 360 had I know just how controlling it is. Every 2-3 days it seems I have issues that need to be fixed, and if I ignore them, my icon stays red. It wants to defrag my hard drive every week! Drives me NUTS!!!

 

[JAISP Tech]

That tool bar is a great thing and takes a lot of the ability to hide if your a bad person through putting up a bad web site. I have been using it for a while now and it has stopped me from going to some really bad places.

 

[Brisen]

After discussing Norton 360, I've been thinking all day how much I hate it. So...I deleted it from my desktop PC, and installed the free version of Avast. Does anyone know if this is an OK antivirus program to use? I really don't want to purchase a new program, as I just purchased 360 two months ago.

I'm leaving it on my laptop for now though...at least until I can't take the constant 'fixes' any more.

 

[JAISP Tech]

http://free.grisoft.com/

 

[JAISP Tech]

I almost always use IE aka Internet Explorer but recently have downloaded Firefox and Opera to use to test out different code changes in the site.

I have started using Firefox on my laptop and installed the Netcraft Tool Bar and it works well with Firefox too.

 

[Brisen]

Thanks for the AVG link!

I tried installing the Netcraft Toolbar on my laptop, but my laptop is running Vista and Netcraft isn't Vista compatible yet. /forums/images/%%GRAEMLIN_URL%%/cool.gif